Keepsafe Terms & Conditions

Congratulations! Your pet has just received the protection of the Keepsafe Pet Service and Vetalert for the rest of his life.

You have paid a joining fee for your pet’s membership. This joining fee provides you with the following benefits:

• A complete review of your pet’s details including address, telephone numbers, vet details and medical details.
• The setting up of your unique member’s page which you can access online with your own password.
• 10Mb of storage space on the Keepsafe register to allow you to keep your own information up to date.
• 28 days of unlimited Keepsafe customer support to ensure that your information is set up correctly and can be updated free of charge by you.
• A Keepsafe pet tag with your pet’s unique Keepsafe ID number.

After one month, you are then entitled to free provision of our emergency service to help reunite you with your pet should he go missing and be found wearing his Keepsafe tag. This emergency service is available at no charge for the rest of your pet’s life.

Keepsafe Joining Fee refund policy:

• within first 28 days – 100% refund
• after 28 days – 0% refund